Damaged in delivery:
If there is damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier.
Please do no’t return the merchandise without going through these steps, as it delays the replacement of the order or the issuance of a credit.
All missing items claims must be reported within five business days of delivery. We highly recommend you view unboxing videos for each product. Contact us to report a missing or damaged item from shipment.
Posted in: Help Purchasing